August 26, 2016
TSB’s Fraud Department has been made aware of a scam targeting cell phones using text messages. The text message implies that the customer’s debit card has been locked or compromised. There is a phone number to contact where the scam will attempt to appropriate the debit card number and PIN number.
Torrington Savings Bank will never inform you of a debit card issue, or contact you for a fraud notification using text messaging. No bank or financial institution will ever ask you for your debit card number, account number, or PIN.
If you have inadvertently provided this information to an unsolicited source, please contact TSB to close your debit card immediately. During normal business hours please call (860) 496-2152 or 1-800-232-5981. After hours, please contact 1-800-264-5578.